Frequently Asked Questions And Answers
Always call 9-1-1
Calling Security will delay response so please Call 9-1-1 for the quickest response time.
For non-emergency questions please call 254-694-4357. If no one answers, please leave a message.
water resources in white bluff and hill county
White Bluff and surrounding Hill County do not have fire hydrants except on some commercial properties. WBVFD has a Tanker that carries 3000 gallons of water to every fire. The various pipes you see along roadways in White Bluff are flush valves for the private water company and are not large enough to be utilized by a fire engine.
ANIMAL BITE
If you have a medical emergency, call 9-1-1.
All dog bites must be reported to Hill Co Sheriff's Office. Non-emergency number to HCSO is 254-582-5313, extension 1 for dispatch. It is required by law. It will help if you know who owns the animal that bit the person or child. The dog will be either home quarantined or taken to Young Animal Hospital in Hillsboro during business hours or the next business day. If after hours, a deputy will come out and take a report and will be followed up by HCSO Animal Control Officer.
CARBON MONOXIDE ALARMS
Do I need a carbon monoxide detector? Yes, if you have a Natural Gas or Propane fired appliance in your home. If the alarm sounds, get out of the house first, then call 911, Not Security.
CareFlite(see careflite tab for more details)
CareFlite is the ambulance services contracted for service in Hill County. As part of your taxes and sales tax in Hill County, any time you call for an ambulance and require ground or air transport, you do not have to pay if you have insurance. CareFlite will transport you to the closest hospital that can handle your situation at the time. If you wish to be transported to another hospital, you will be sent a bill and will have to pay the full amount after insurance.
You and your family members who live in Hill County must be registered with CareFlite. If you have registered with CareFlite, you will NOT be sent a bill. If you are not in the system, you will be billed and you will have to go through a verification process to take care of the bill.
FIRE DEPARTMENT PUBLIC EDUCATION
The fire department frequently gives out free 9-1-1 education items at various events in
White Bluff. Make sure to stop by and pick up some very useful information.
FIRE DEPARTMENT FUNDRAISER
Throughout the year we have Pancake Breakfast events, Annual POA meeting and our big event, the Annual BBQ Fundraiser.
LAKE RESCUE TEAM
WBVFD has a pontoon boat docked at WB marina. We rescue stranded boaters and respond to medical emergencies on the lake when dispatched by 9-1-1. We are the only rescue boat on Lake Whitney.
GAS SMELL
Get out of the house first. Then call 9-1-1 for the Fire Department from outside of the house or from a neighbor's house. The use of a phone could cause the gas to ignite if you called from inside the house.
Medical EmerGENcies
Dial 9-1-1 and the Fire Department along with a Careflite ground ambulance will be dispatched. Your fire department has medically trained personnel who will assist as needed until the ambulance arrives on site.
